Checklist

How to find mental health care

Knowing you want help and knowing how to get it are different problems. This checklist breaks the search into small steps you can tick off at your own pace, and it explains the kinds of provider you may come across. It names no clinics, services or products, because the right choice depends on where you live and what you can access.

1. Get ready
2. Know the types of provider
3. Find places to look
4. Ask about cost and insurance
5. Make contact
6. After the first visit

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Why the search takes so long

Many people find the process slow: waiting lists, calls that are not returned and plans that do not list the provider you wanted are common. That is a feature of the system, not a sign that you are doing it wrong or that you do not deserve help. Contacting several options at once is the simplest way around it.

If you cannot wait

If you are in crisis or worried about your safety, do not work through this list first. In the US, call or text 988 any time, or call 911 if you are in immediate danger. Outside the US, contact local emergency services. Our crisis plan sheet is a blank page for writing your own contacts down ahead of time.

Next steps

Where this comes from

The routes in section 3 follow the National Institute of Mental Health's guidance on finding help, which points to primary care providers, the federal treatment locator, insurers, employer assistance programmes, schools and public agencies. The provider descriptions are broad summaries, and credentials differ by state and country, so check your own. This is general information, not medical or insurance advice.